“We have been working with Julliette from Your Property Manager for 7 years and have been impressed with the standard of service she provides. Initially she was our letting and routine inspection agent but after seeing the value in her full management service, we transferred our portfolio to her last year and have found it to be a great move. We are grateful to have someone so experienced handling our day to day tenancy issues and has freed up our time for other things. We have been impressed by her professional nature, wide knowledge of the law and new compliance regulations and know that if any issues come up, she will deal with them promptly while ensuring both ourselves and the tenants are well looked after.”
Matt and Amanda Bonham
"I have found Julliette to be patient, courteous and extremely professional at all times. Nothing is too much trouble and I appreciate the comprehensive reports and phone calls to keep me up to date if repairs are needed. Julliette takes all the stress and worry away and manages to find excellent tenants."
Catherine
"Julliette provides me with such an invaluable service. Since first seeking her assistance to manage my property, she has been simply amazing. She is prompt with open and friendly communication - while providing a thorough management service she manages to keep the process simple for me. She is super-efficient and has a talent for finding fantastic tenants. In short, she gives me peace of mind - knowing that the management of my property is in good hands, that my tenants get to enjoy their home and have a reliable point of contact if needed. Julliette is just fabulous!
Sharon M
"When looking for a tenant for our newly renovated apartment in Freemans Bay, we decided that we would take the stress out of the landlord/ tenant situation by engaging a property manager to first screen and recommend a tenant for us and then to provide the management of the tenancy ongoing. Juliette Henderson of Your Property Management Ltd fulfilled both roles faultlessly. Juliette listened to our preferences when she considered possible tenants for our particular rental situation and her final recommendation has proved to be excellent for both parties. Juliette maintains regular communications with us as we require as she does with our tenants. We have been completely satisfied with Juliette’s service and are more than happy to recommend her Company to other prospective Landlords."
Annette and David
"I have had a few residential rental properties looked after by Julliette for approximately 10 years now and she has done a wonderful job with them. Before I found Julliette I tried quite a few different property managers and a few different companies and I must admit that it was really hard to find a property manager who actually cared about you the landlord, your properties and your tenants. Julliette takes the time to get to know your property and a bit about the tenant residing inside them. This is a great advantage because when issues arise, as they so often do in this industry, then Julliette is well equipped with the necessary knowledge to try and quickly resolve the issue. Julliette definitely possesses strong personal relation skills and deals with situations calmly and effectively. She is also tough enough to draw that hard line with tenants when needed.
I lost Julliette as my property manager a number of years ago when she moved to a new company. I was overseas at the time and I tried working with her replacement but found it hard going so when I managed to track Julliette down again I moved to the company that she had gone to. Julliette has been running her own company now for a few years and I have experienced no change to the excellent service provided."
Mark, Australia
"Since using Your Property Manager we have found the stress has disappeared. Julliette is the ultimate professional taking full responsibility whilst managing our property.
She is super responsive to any requests and promotes an extremely high level of communication, always keeping us informed. Updates on the property inclusive of highly detailed reports are regularly forthcoming.
We have no hesitation and highly recommend her services!"
Anthony
“We have let our property thorough Your Property Manager for the past 2 years after being dissatisfied with our previous property manager. The transfer process was easy and painless as Julliette took care of all of it on our behalf.
As overseas landlords a reliable service, clear communication and quick resolution of tenant issues is key for us and we haven't been disappointed.
Julliette has an extensive network of trade contacts and her experience has ensured that we and our tenant have been very well looked after. Julliette's professional and efficient approach has given us peace of mind when letting out our property and we would highly recommend her and Your Property Manager"
Kelly and John, UK
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